Skip to main content

Frequently Asked Questions

  • When should I arrive for my treatment?
    We request you arrive at least 20 minutes prior to your treatment time, providing you with ample time to check-in and prepare for your spa experience. Should your arrival be delayed, please note that your treatment time will be reduced accordingly so that we may serve the next guest on time. Late arrival will still result in full charge for your requested service, even though your actual treatment time may be reduced.